FREQUENTLY ASKED QUESTION
What are your clinic hours?
Consultation Hours
- Monday, 9:00am – 5:00pm
- Tuesday, 9:00am – 5:00pm
- Wednesday, 9:00am – 7:00pm (for select services)
- Thursday, 9:00am – 5:00pm
- Friday, 9:00am – 5:00pm
- Saturday, 10:00am – 3:00pm
- Sunday, Closed
Lab Hours
- Monday, 9:00am – 5:00pm
- Tuesday, 9:00am – 5:00pm
- Wednesday, 9:00am – 5:00pm
- Thursday, 9:00am – 5:00pm
- Friday, 9:00am – 5:00pm
- Saturday, 10:00am – 3:00pm
- Sunday, Closed
What is Naturopathic Medicine ?
Naturopathic medicine is a distinct primary health care system that blends modern scientific knowledge with traditional and natural forms of medicine. It is based on the healing power of nature and it supports and stimulates the body’s ability to heal itself. Naturopathic medicine is the art and science of disease diagnosis, treatment and prevention using natural therapies including: botanical medicine, clinical nutrition, hydrotherapy, homeopathy, naturopathic manipulation, traditional Chinese medicine/acupuncture, lifestyle counselling and health promotion and disease prevention.
Can Naturopathic Doctors write pharmaceutical prescriptions?
Yes. Naturopathic Doctors at the Integrated Health Clinic have full prescriptive rights for pharmaceuticals detailed within the scope of practice for the British Columbia Naturopathic Association.
Are Naturopathic services covered under MSP?
No, Naturopathic services, including lab testing, are not covered under MSP. However, Naturopathic services are often covered under many extended health plans so it is important for you to check with your individual providers to clarify coverage.
Do you deal with insurance companies for direct billing?
We do not deal directly with private insurance companies. We do, however provide an invoice with each visit that details the services provided and the associated cost. This invoice can then be submitted in accordance with the specific guidelines for your insurance company.
What happens during the initial consultation?
During your initial consultation the doctor will review your medical history, evaluate your current health concerns/issues, and conduct a physical examination as appropriate. Your visit will conclude with a review of your doctors recommendations for appropriate testing, treatment and follow-up.
For new cancer patients CLICK HERE for more information
Do I need to bring anything with me to my initial consultation?
Yes, we ask that you bring certain information with you as appropriate to your individual circumstance. This includes:
- New Patient Intake Form (mandatory)
- Information pertinent to your medical history (conditions previously treated, allergy confirmation, surgical notes, etc.)
- Recent blood work or diagnostic imaging reports
What is your cancellation policy?
Because of the high demand we experience for treatments and consultation services, we require 24 hours notice for cancellation. We have a wait list of patients eager to attend the clinic who we can call to fill vacant appointments with sufficient notice. We appreciate your cooperation in this regard.
For appointment no shows or last minute cancellations, we will administer an appropriate cancellation fee.
Do I need a referral to see a Naturopathic Doctor?
No, a referral is not required. We simply ask that you give us a call so we can review your particular circumstance and make recommendations for a doctor appropriate to your needs.